MGMT 692: CUSTOMER-FOCUSED HC STRATEGY

Spring 2024 · Section 001 · CRN 25856

The course is designed to teach the concepts of customer-focused strategy in a healthcare context. The course should be useful to middle/upper-level administrators, physicians, and other professionals in the healthcare sector and includes: (1) Marketing strategy and implementation in healthcare and (2) Understanding client needs and monitoring metrics.

Credits
1.5
Instructors
Vikas Mittal

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