David VanHorn

An introduction to the design and integration of successful operations procedures both within the organization and across the supply chain. The course focuses on understanding, managing and improving processes and flows of products, customers, and information. Covering measurable techniques to deal with bottlenecks, inventory, queues, quality management, and some strategic issues in operations. Cross-list: BUSI 374. Recommended Prerequisite(s): BUSI 305 and (BUSI 150 or ECON 100 or ECON 200)

Examines the key components that build an effective operations strategy for driving a 21st century company’s competitive business strategy. Covers a range of industries and uses current events and cases to highlight the underlying theories and practices. Also looks at cutting-edge topics in operations and supply chain management.